SIC Experts policy on the protection of personal information.

SIC Experts inc. (hereinafter referred to as “SIC” or “we”) is committed to protecting the confidentiality of the personal information of its customers, users of its WEB site and its employees and to using it only in the context of its activities. It is for this reason that we have implemented this SIC Experts policy on the protection of personal information (hereinafter referred to as the “Policy”) with the objective of protecting your integrity and your right to disclose or not your personal information.

This Policy sets out how SIC collects, uses, communicates, processes, and protects your personal information. By using our website https://www.sicexperts.com/ (the “Website”) or transacting with us, you agree that we may collect, use, process, disclose and retain your personal information in accordance with the conditions described in present. If you do not agree to comply with and be bound by this Policy, you are not authorized to visit, access, or use our website or share your personal information with us.

Our practices regarding your personal information comply with the following laws.

• The Personal Information Protection and Electronic Documents Act (PIPEDA – federal law)
• The Act respecting the protection of personal information in the private sector (Bill 25 – provincial law)

All personal information is collected in a fair and non-intrusive manner and with your consent. The personal information collected is only accessible to those necessary to fulfill the purposes for which it is collected.

SIC is responsible for the personal information under its control and has designated a personal information protection officer “PIPO” who must ensure and answer for SIC’s compliance with this Policy and applicable laws.

Email : info@sicexperts.com
Phone number: 450-534-5343
Address : 96 rue Unifix, Bromont (Québec) CA J2L 1N6

We may collect and process different types of personal information in the course of our business and provision of services, including but not limited to:

• professional and/or personal contact details, such as first name, last name, address(es), email address(es), date of birth and telephone number(s);
• biographical information such as job title, employer name, professional and/or personal background, photos and video or audio content;
• information relating to marketing and communications preferences, as well as related information such as comments and survey responses;
• billing and financial information, such as a billing address, bank account information or payment data;
• service information, such as details of services we have provided to you;
• recruitment information, such as a resume, education and employment history information, details regarding professional affiliations and other information relevant to potential recruitment;
• information about website usage and other technical information, such as details about visits to our websites, your interaction with our advertising and online content, or information collected through cookies and other tracking technologies;
• any other sensitive personal information that you have voluntarily provided to us;
• please note that if you provide us with personal information about other people (such as your customers, your directors, your officers, your shareholders, your family or other relationships of any kind), you must ensure that you have it duly notified that you are providing their information to us and have obtained their consent to such communication of information;
• where applicable, the evidence of consent given to us (date, time, means), in circumstances where such consent is necessary for the processing of personal information.
• it is unlikely, but not impossible, that in certain circumstances we will need to collect Personal Information considered to be sensitive in nature, when it is strictly necessary for our operations.

We do not knowingly collect information from children or others under the age of 14. If you are a minor under the age of 14, please do not provide us with personal information without the express consent of a parent or guardian. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact RPRP. If we learn that we have collected personal information from minor children without verification of parental consent, we will take steps to delete that information from our servers.

SIC will limit the collection of personal information, both with regard to the nature and quantity of the information, to what is necessary to meet the purposes identified by SIC. SIC will collect your personal information fairly and lawfully and not in a manner that is misleading or misleading as to the purposes for which we collect your personal information.

In the event that we wish to collect, use and/or communicate personal information for purposes other than those contained in this Policy, SIC undertakes to obtain your consent, with the exception of cases provided for by law.

SIC will not use or communicate your personal information for purposes other than those identified and for which it was collected, unless it has previously obtained your consent or unless it is permitted or required by law. SIC will retain your Personal Information only for the period necessary to fulfill the purposes for which your Personal Information was collected.

SIC may use your Personal Information for the legitimate purposes described below:

• contact you directly by email, by post or by telephone to offer you services and carry out mandates;
• allow you to subscribe to our newsletters;
• to verify your identity and review your personal history, as permitted by law;
• operate, maintain, supervise, develop, improve and offer all the functionalities of our Website;
• to manage risk and activities;
• to comply with our obligations under applicable laws and regulations;
• detect and prevent fraud, errors, spam, abuse, security incidents and other harmful activities;
• send you communications in accordance with the law;
• enable the function of applying for a job with SIC; And
• for any other purpose permitted or required by law.

SIC will attempt to ensure that your personal information is accurate, complete, current and necessary for the purposes for which we collected it.

Our retention periods may be changed from time to time due to legitimate interests (for example, to ensure the security of personal information, to prevent abuse and violations or to prosecute criminals).

Please also be assured that when the purpose for which information was collected is accomplished, we will destroy or anonymize this information, in accordance with the law.

SIC does not sell, transfer or assign any Personal Information to third parties. However, we may share personal information with our service providers, some of whom are located outside Quebec but within Canada, our consultants or our subsidiaries for our internal business needs. Except as described in this Policy, SIC will not disclose any personal information with third parties, unless a request to this effect comes from the client, the latter’s consent to such disclosure, or such disclosure is necessary or authorized by law.

We may share your personal information with our agents, subsidiaries or service providers who act for or on behalf of SIC in the course of SIC’s business, or to any person who processes the data in accordance with the purposes for which it is processed. have been obtained (such as the maintenance of our secure databases). When we communicate your personal information to service providers, we enter into written contracts with them before your personal information is communicated to them and we only provide them with the personal information necessary to carry out their mandate. As part of these contracts with our service providers, we are committed to ensuring that the principles set out in this Policy are respected, and these service providers are required to use personal information as directed by us and only for the purposes for which they were provided. In addition, these service providers offer us sufficient guarantees regarding the implementation of adequate protection measures which are proportional to the sensitivity of the personal information processed or communicated. When our service providers no longer need your personal information, we ask them to destroy this data appropriately.

Personal information you provide to SIC is considered company assets and may be disclosed or transferred to a third party in the event of a sale (proposed or completed), lease, merger, or any other type of acquisition, sale, financing of all or part of SIC.

Although we make reasonable efforts to maintain the confidentiality of personal information, SIC reserves the right to disclose personal information to a third party in certain specific circumstances, including: to respond to requests from public and government authorities, to comply with the law, a regulation, a search warrant, a subpoena, a judicial proceeding, a court order or as otherwise required by law, for the execution of our policies or contracts, in debt recovery , to protect users of our sites from fraudulent or abusive use, in an emergency when security is compromised, as determined by SIC or otherwise when necessary to establish, exercise or defend against any legal action. Additionally, from time to time, usage reports of our servers may be reviewed for security reasons; for example, to detect unauthorized activity on our Website. In this case, data on the servers, including IP addresses, would be shared with authorities so that they can identify users in connection with the investigation of unauthorized activities.

We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify, update or even delete information concerning them.

Subject to certain exceptions, SIC undertakes, upon written request to our PIPO, to reveal to you the existence, use and communication of your personal information and to give you access to this information.

You have the right to ask us to stop disseminating your Personal Information if this dissemination contravenes the law or a judicial order and you have the right to file a complaint with the RPRP or the Commission d’access à l’information, under subject to the conditions provided for by applicable law.

Cookies – in addition to personal information, we use information collection tools such as cookies on certain pages of our Website in order to analyze navigation on our website. Cookies are pieces of information that a website sends to a user’s hard drive when they visit a web page. Cookies allow the site to remember important information that will make your visit to the site more useful. We use cookies to improve your subsequent visits. If you do not wish to receive cookies or if you wish to configure your browser to notify you each time a cookie is sent, or if you wish to disable all cookies, use the Manage my cookies section and/or the options in your browser to do this. Your browser’s “Help” option can guide you in changing your cookie preferences. Please note that by disabling cookies, you may not be able to take advantage of certain features available on our Website.

Cookies may cease to exist at the end of a browsing session or cookies may be retained for a longer or even indefinite period. Permanent cookies are kept on the Internet user’s hard drive and survive the end of sessions, which makes it possible to save the preferences or actions of an Internet user between the different pages of the same website. Permanent cookies can be used for a multitude of reasons such as saving a user’s choices and preferences while visiting the Website.

An internet protocol address (IP address) is associated with your computer’s Internet connection by your Internet service provider. SIC may use this address to diagnose problems with its Web servers, manage its Website and to maintain contact with an Internet User while they visit its Website. The IP address of your connection may also be used to provide you with information based on where you are browsing the Website from. SIC does not associate your IP address with your personal information.

Browsing information is used to measure the interest and use made by Internet users of certain parts of our Website as well as the effectiveness of certain promotional programs administered by or on behalf of SIC. This information cannot identify you, it is rather statistical data regarding the duration of the visit, the pages consulted, the order in which the pages were visited. SIC carries out the statistical analysis of this navigation information in order to establish Internet user profiles and determine their behavior and characteristics.

SIC undertakes to take all reasonable means to ensure a level of confidentiality and security of personal information, in accordance with appropriate technological standards taking into account its sector of activity. Despite the above, you declare that you understand and recognize that no computer system offers absolute security and that some risk is always present when transmitting personal information on the public network that is the Internet.

You therefore accept that SIC cannot be held responsible for any violation of confidentiality, hacking, viruses, loss, theft, misuse or alteration of personal information transmitted or hosted on its systems or those of a third party. You also declare that you waive any claim in this regard, except in cases of gross negligence or willful misconduct on the part of SIC. Accordingly, you agree to release SIC and its officers, directors, shareholders, related persons and business partners from any liability for any damages of any nature whatsoever, whether direct or indirect, incidental, special or consequential in connection with the use of your Personal Information.

This Policy applies to all information collected by and on behalf of SIC, whether collected in writing, orally or electronically or through any website operated by or on behalf of SIC. By browsing the Website, or transacting with SIC, you consent to the collection and use of your personal information in accordance with the purposes described in this policy.

BY SUBMITTING PERSONAL INFORMATION TO SIC AND/OR BROWSING AND USING THE WEBSITE, YOU CONSENT THAT SIC MAY COLLECT, USE AND DISCLOSURE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS POLICY AND SUBJECT TO THE CONDITIONS AND TERMS PERMITTED OR REQUIRED BY LAW.

This Privacy Policy is effective as of September 22, 2023. When SIC makes changes to this Privacy Policy, we will also change the “Last Updated” date. SIC encourages you to review this Privacy Policy periodically to be informed of how SIC protects your information and to be alerted of any changes to the Privacy Policy. Your use of the Website following the posting of an amended version of the Privacy Policy constitutes your consent to be subject to those changes. This Policy is incorporated into all Terms that govern the various websites and all programs and services used or operated for or on behalf of SIC.